We’d be delighted to help you choose the best fragrances for the rooms in your home.

You're welcome to book a private fragrance consultation by contacting us at fragrance@melissawilkes.co.uk

This is so important… when you first burn your candle please make the time to burn it for around 2 hours or long enough for the the entire surface area to liquify to the edge of the vessel. This will prevent tunnelling in the candle wax.

Melissa has designed the candle vessel so when it is burning the gold gilded lid fits underneath the candle and gives an added layer of protection to your surface. It also give the pure white china a gorgeous glint of liquid gold when the candle is burning.

Stay at home and don’t leave your candles unattended whilst they are burning - enjoy the scents.

Melissa’s candle pots are made to last a lifetime and for you to enjoy time and time again.

Reuse the pots by popping your succulents or seasonal posy in there to keep making the most of the gorgeous china.

To help you explore the Melissa Wilkes collection we can send you our fragrance samples in the post.

Contact us on fragrance@melissawilkes.co.uk with your name and address and we’ll send them as a treat from us.

Luxury shouldn’t cost the earth, which is why at Melissa Wilkes our candles are made with the environment in mind. With every element of the candles made in the UK, we work closely with our manufacturers to source the best and most sustainable materials. We create small batches to ensure exceptional quality and minimise waste.

STANDARD:

All standard orders are delivered free of charge via Royal Mail. We aim to deliver your order
within 1-3 working days from the Fme you place your order. You will receive a tracking link by e-
mail.

NEXT DAY:

We offer next day delivery for customers based in the UK for a fee of £6.95. You will receive your
order the next working day if placed by 12 noon Monday to Friday.

Orders placed on a Friday a`er 12noon, Saturday and Sunday will be received on the following
Tuesday. You will receive a tracking link by e-mail.

Please note, once the order has been placed we are unable to amend the address details.

An email will land in your inbox as soon as your order is shipped with all your tracking details and links.

We endeavour to deliver your wonderful purchase as swiftly as possible. It’ll arrive by courier and a signature will normally be required.

Should you require a unique delivery please get in touch at sales@melissawilkes.co.uk

The team who dispatch your orders are speedy and want to get your candle to you as soon as possible.

If you contact us within moments of placing your order we’ll do our best to update a shipping address, fragrance choice or pop another candle in before it's too late.

Please reach out to our customer service team sales@melissawilkes.co.uk and we’ll do our best

We will refund your money back onto the card you paid with. Please allow 14 working days from the date your order is received to us for your refund to be processed.

A full refund will not be provided for returned goods that show signs of use.